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Privacy Policy

Privacy Policy

Welcome to www.couplesplaythings.com (the “Site”). DNC Enterprises, Inc. (“Couples Playthings,” "we," "us") is committed to maintaining the privacy and security of your personal information.  “Personal Information” means information that identifies you personally, including your name, billing and shipping address, email address, phone number, or credit card information. Couples Playthings strives to keep any and all personal information that you provide to us as secure as possible. We want you and your personal information to always be protected just as we would want our own information to be protected. As part of our commitment to the privacy and security of your Personal Information, Couples Playthings has developed this privacy policy ("Privacy Policy") to make you aware of our information gathering practices and how we use the information we receive.

By using the Site, you signify your agreement to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Site.  Couples Playthings reserves the right, in its sole discretion, to modify, alter or otherwise update this Privacy Policy at any time. You will be notified of changes to the Privacy Policy via a notation next to the link to the Privacy Policy from the main page of the Site stating that the Privacy Policy is new. The last date on which the Privacy Policy was updated will always appear at the bottom of the Privacy Policy. By continuing to use this Site after changes to the Privacy Policy are posted, you agree to these modifications, alterations and/or updates.

Please also review the Terms & Conditions of Use of this Site, to which the Privacy Policy forms a part.  If you wish to make a purchase from the Site, please also review the Shipping policy and Orders, Cancellations & Returns policy, as they set forth the terms for any purchase you make from the Site.

Collection of Personal Information

If you want to browse the Site, you may do so without providing any Personal Information. If you wish to sign up for our mailing list, you will need to provide an email address. For additional functionality such as ordering products, you will need to create an account. When you create an account, you will be required to provide your first and last name, email address, and create a password. Optionally, you may also provide company name, address and telephone number. If you wish to make a purchase, you will also need to provide shipping and billing addresses, and a credit card number and other information needed to process your credit card transaction.

Use and Disclosure of Personal Information

Any Personal Information provided is used by the administrators and employees of Couples Playthings for various marketing and/or business purposes, including but not limited to using Personal Information to fulfill your order, provide services you have requested, customize your experience on the Site, resolve disputes, troubleshoot problems, process any monetary transactions, enforce our agreements with you, or send you email. We will share this information with third parties, such as credit card processors and vendors, only as necessary to carry out these purposes. Any Personal Information given to us is never sold, traded, or loaned to outside parties.

Couples Playthings will disclose Personal Information 1) in accordance with this Privacy Policy; 2) in order to comply in the event that the law requires a disclosure of information submitted to our Site, including when required by a warrant, subpoena or court order; or 3) when we believe in good faith that disclosure is necessary to prevent harm or injury, such as in the event of product recalls, fraud, claims or other liability.  Couples Playthings may share statistical information about our users, traffic patterns, and related Site information, in aggregate form, with third-party affiliates and vendors, but these statistics will include no Personal Information.

Collection and Use of Aggregate Information

The Site may also collect some non-personal information automatically, such as Internet protocol address, the identity of your Internet Service Provider, your operating system, and the time and date of your visit. This information is used to compile aggregate statistics for the Site such as which products receive the most views, cart abandonment rate, country from which visitors are viewing the Site, and referral sources for visits to the Site. We may also use this information to improve the Site and our business practices and policies. This information is not linked to your Personal Information.

Unsolicited Information

If you choose to use one of our contact email addresses to send us any information other than that listed above, we are not responsible for keeping that information private.  Please see our Terms & Conditions of Use for further information about our policies regarding unsolicited information.

Reviews, Comments, and Ask Dr. Chelsea

Please be aware that when Personal Information is voluntarily disclosed in the reviews, comments, Ask Dr. Chelsea, or other public areas of this Site, that information, along with any other information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties.  Such activities are beyond our control and this Policy does not apply to such information.  If you do not want your comments to be viewed by third parties, you are advised not to make any submissions.

Your Choices Regarding Your Personal Information and How We Respond to Do Not Track Signals

If you do not wish to receive information and promotional material from us, you may select the appropriate “opt out” option each time we ask for your Personal Information.  If you already receive e-mail communications from us and no longer wish to receive such communications, please contact us at info@couplesplaythings.com to be removed from our emailing lists.

The Site does not respond to Do Not Track signals issued by your browser. To learn more about your choices regarding online tracking, please visit these sites: http://www.aboutads.info/choices/ and http://ie.microsoft.com/testdrive/Browser/DoNotTrack/Default.html

Updating Your Information

If any of the Personal Information you submitted to our Site is inaccurate or outdated or otherwise needs to be changed, please log into your account and update it.

You may ask to have the information on your account deleted or removed by contacting us at customerservice@couplesplaythings.com; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this Site.  In addition, it may be impossible to completely delete your information without some residual information remaining because of backups.

Registration and Password

You are responsible for maintaining the confidentiality of your user information and password. You are responsible for all uses of your registration, whether or not authorized by you. If unauthorized use of your registration or password has occurred, please email us immediately at customerservice@couplesplaythings.com.

How We Secure Your Information

This Site uses the Shopify platform, which has industry-standard measures in place to protect the loss, misuse and alteration of the information under our control.  Please refer to the Shopify website for additional information. When placing an order at Couples Playthings, we use encryption software for all data provided to us. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: 1) there are privacy and security risks to the Internet which are beyond our control; 2) the security, integrity and privacy of any and all information exchanged between you and us through the Site cannot be guaranteed; and 3) any information or data may be viewed or tampered with by a third party while in transit.

Our security measures standing alone are not sufficient to ensure the security of your Personal Information.  It is also important for you to guard against unauthorized access to your passwords and unauthorized use of your computer.

External Links

Please be aware that if you click on any hyperlinks to other third party websites, you are subject to the privacy practices and policies of that particular website. We do not endorse the privacy policies or practices of any third party website. Once you have chosen to access a third party's website, we are not responsible for the information practices or privacy policies or liable for the actions of that party.

Cookies and Web Beacons

The Site uses cookies, which are small text files that a website can send to a user’s browser for storage on the hard drive. Cookies can make use of the Web easier by saving and administering status, preferences, and other user information. The Site also may use Web beacons, which are small strings of code that deliver a graphic image on a Web page or in an email message for the purpose of transferring data. We may use cookies and Web beacons to assist the functionality of the Site, such as to route you through the Site, keep you logged in, keep track of what items you have placed in your cart, customize your experiences on the Site, or to improve the Site.

We may also use some cookies or web beacons owned and operated by third parties, such as analytics providers or apps that help our site to function. We are not responsible for the privacy policies of those third parties and do not control how their cookies or web beacons operate.

Most browsers are set to accept cookies, but you can change your browser setting to block cookies. Although disabling cookies will not interfere with your ability to access the Site, you will need to accept cookies to use certain services on the Site, including logging into your account to make purchases. You can also disable the ability of Web beacons to capture information by blocking cookies.

Business Transition

The information covered by this Privacy Policy is an asset of Couples Playthings and will become part of our normal business records. If Couples Playthings or a substantial part of our business is sold or otherwise transferred to a third party, such as a legal successor in interest, your information may be transferred to that third party.

Children

Protecting the privacy of children is very important to us. The Site is intended for adults only. For that reason, our Site does not intentionally solicit, collect and/or maintain personally identifiable information from users under age 18, including, as required by the Children's Online Privacy Protection Act, children under age 13. If you are under the age of 18 (or under the age of majority in your jurisdiction, whichever is older), we ask that you do not use the Site or submit any Personal Information to us. If you are a parent or guardian and you believe your child has submitted Personal Information to us, please contact us at customerservice@couplesplaythings.com, and we will delete your child’s Personal Information from our records.

Applicable Law

This Privacy Policy shall be governed by, and construed and enforced in accordance with, the laws of the State of Iowa, without giving effect to any principles of conflicts of laws. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to this Privacy Policy or your use of this Site shall be filed only in the state or federal courts located in the State of Iowa, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

Questions

If you have any questions regarding this Privacy Policy, please contact us at customerservice@couplesplaythings.com.

Last Updated: June 30, 2016